Privacy Policy

At Wrist&co., we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you visit our site or make a purchase, we collect certain information to provide you with a seamless experience:

  • Personal Information: Name, email address, phone number, and shipping/billing address.

  • Payment Details: We collect payment information through secure third-party processors. (Note: We do not store your full credit card details on our servers).

  • Technical Data: IP address, browser type, and cookies to improve website functionality and your shopping experience.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process transactions, ship your watches, and provide order updates.

  • Customer Support: To respond to your inquiries and handle returns or warranty claims.

  • Marketing: With your consent, we may send you newsletters about new arrivals or exclusive offers.

  • Security: To detect and prevent fraudulent transactions.

3. Information Sharing

We do not sell or rent your personal information to third parties. We only share data with trusted partners necessary to run our business:

  • Courier Services: To deliver your luxury timepiece to your doorstep.

  • Payment Gateways: To securely process your payments.

  • Legal Compliance: If required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. While no method of online transmission is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Cookies

Our website uses “cookies” to enhance your experience. Cookies help us remember the items in your cart and understand your preferences based on previous site activity. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your data (subject to legal obligations like tax and record-keeping).

  • Opt-out of marketing communications at any time.

7. Changes to This Policy

Wrist&co. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”